Voice AI evaluation
Evaluate the conversations that define your agent's real quality.
Import production calls, apply consistent scorecards, and keep every finding connected to transcript and audio evidence.
Conversation-level evidence, not isolated scores
VaaniEval gives QA, product, and engineering teams a shared workspace for reviewing what the customer said, how the agent responded, and why an evaluator assigned a score.
Import
Normalize conversations from supported voice providers.
Evaluate
Run repeatable quality metrics with stored rationales.
Improve
Trace trends back to calls and prioritize fixes.
Start with metrics that change decisions
- Task completion and resolution quality
- Hallucinations and unsupported claims
- Fallback behavior and unresolved turns
- Latency and operational quality signals
Open and self-hostable. Inspect the code, control deployment, and configure the providers used for evaluation.
Design partner program
Build a QA process around your real production calls.
We are working with voice-AI teams to shape the next version of VaaniEval.